Wednesday, September 30, 2009

Almost There

Of the recent queries, I have now yet only to hear from Adobe and Kashi. Also, my official collection count is just shy of 1,000 at 997 different keychains. W00t!

Newman's Own:
"Dear Mr. Whitney:
Thank you for your email, unfortunately Newman's Own does not have key
chains.
Thank you for thinking of us and all the best!"

Clif Bar:Thanks Clif Bar!

Monday, September 21, 2009

A New Keychain

On Saturday we went shopping at Giant, and guess who I found a letter from when I got back?

Giant Foodstores:

Thanks Giant!

Saturday, September 19, 2009

A Few More Down A Few More To Go

Chevy Chase:
"Dear Hamilton Whitney :

Thank you for your e-mail dated 9/17/2009, indicating you wish to have a Chevy Chase Bank, A Division of Capital One key chain to add to your collection.

We are glad you are happy with the level of service you have received so far. Please contact our Marketing Department directly at 240-497-6025 to inquire if we offer key chains.

Should you have any additional questions or concerns, please contact us again by e-mail or by telephone. Customer Care Associates are available to assist you daily, from 7:00 a.m. until 11:00 p.m., ET, at either of the telephone numbers provided below.

Thank you for the opportunity to assist you and for choosing Chevy Chase Bank, a division of Capital One, N.A.

Sincerely,

David Hubbard"

Bath and Body Works:
"Dear Hamilton,

We are happy to assist you with your ideas for new products, such as a
key chain, and marketing strategies.

We value our reputation for excellent customer service and always take
great interest and initiative in making changes and adding products
which are beneficial to our customers. We have forwarded your ideas to
our partners for consideration.

We appreciate your comments and take them seriously. In fact, customer
suggestions and comments often provide direction for future offerings in
our stores and online.

We thank you for your interest in BathandBodyWorks.com. We hope you
enjoy our products and look forward to serving you in the future.

Check our out flirtiest scent ever! Signature Collection?s NEW! P.S. I
Love You? at www.bathandbodyworks.com/service. It is a modern blend of
bright rose petals, amber, sparkling Riesling and hypnotic incense. Like
a playful wink or a sweet smile, this crush-worthy scent will have you
hooked with every lather-filled shower and each delicate mist of scent.
Girly is an understatement...it?s love at first mist.
Sincerely,
Christine D.
BathandBodyWorks.com Customer Service
Visit www.BathandBodyWorks.com
Friday, September 18, 2009"

Pandora.com:
"Thanks for the kind words Hamilton. I checked and we don't have key chains..... sorry about that.

We strive to connect people with music they will love. It's rewarding to hear that we have succeeded with you. Enjoy the music!

Best Regards,

Josh
Pandora Listener Support"

Friday, September 18, 2009

A Few Steps Closer

Target:
"Dear Hamilton Whitney,
Thanks for your e-mail regarding the Target keychain.
You can purchase Target-branded merchandise at the Target Company Store online at www.bullseyeshop.com, or you may contact them directly at (888) 710-0888.
Also, I'm glad to hear that you enjoyed shopping at our Target stores. We're always looking for ways to improve the shopping experience for you. Your comments really help us make Target even better and I've shared them with our Store Operations team. This way, they can see what's working out just right for you.
Thanks for writing. We look forward to showing you what's new at Target.
Sincerely,
James
Target Guest Relations"

State Farm:
"Dear Hamilton Whitney,
Thank you for contacting State Farm® regarding Auto insurance. An agent is in the best position to answer your questions. We recommend that you contact your agent or an agent of your choice to discuss your policy specific needs. You can contact an agent using the following link . To assist you in making an informed choice, Auto rate quotes are available at , as well as Auto discount information at .
State Farm Insurance®
Internet Support Representative"

Thursday, September 17, 2009

The Home Stretch

It's been over a year since I started this experiment and I certainly slacked off on its completion. It has been a thorn in my side for a while now - the fact that I never got around to finishing this thing up. Yes I ended in a preposition. All the cool kids are doing it. Anyway, I just sent the fourteen final queries off, making the total a nice round 100. Once I hear back from those, I can retire this project in peace and start something new! I've already got a few responses to share, positive, if not productive:

PrintPlace.com:
"Customer Service
Our Answer
Hamilton-
Thank you for your feedback about our company. You have a very interesting hobby. I like collecting coins myself. I want you to know that if we had any keychains at all I would be happy to send you one. We don't, though. I welcome your feedback and appreciate the time it took for you to share it with me. Please do not hesitate to keep us informed on how we are doing.
Brad Hester
Customer Service Manager "

Altoids/Wrigley:
"Dear Mr. Whitney,
Thank you for contacting the Wrigley Company to request information. We are always happy to hear from our consumers and will be happy to answer your question.
We are sorry to inform you that we do not have any Promotional Items at this time.
We thank you once again for taking time to contact us.
Sincerely,
Melissa Kepple
Consumer Affairs Representative"

Tropicana:
"Hamilton:
We're glad you're such a big fan of Tropicana.
At the present time, we are not offering any promotional keychains such as you collect. We cannot predict if we might do so in the future but we appreciate knowing you would welcome them.
Your continued interest in our products and promotions is appreciated.
Jeff
Tropicana Consumer Relations"

Amazon:
"Thanks for writing in with your compliment.
We're glad to hear that you enjoy shopping at Amazon.com, and we appreciate that you took the time to tell us. We want to provide service on a level customers will remember, and it's great to know we've succeeded.
I'm sorry at this time we do not have Amazon key-chains.
It is always important for us to hear how customers react to all aspects of shopping at Amazon.com. Accordingly, I have passed your feedback along to the appropriate department for consideration as we plan further improvements.
We look forward to your next visit.
Please let us know if this e-mail resolved your question:
If yes, click here:
http://www.amazon.com/rsvp-y?c=bxtutayg3428655936
If not, click here:
http://www.amazon.com/rsvp-n?c=bxtutayg3428655936
Please note: this e-mail was sent from an address that cannot accept incoming e-mail.
To contact us about an unrelated issue, please visit the Help section of our web site.
Best regards,
Ajey R.
Amazon.com
We're Building Earth's Most Customer-Centric Company"

Saturday, April 25, 2009

The Move

I fully intended to finish up this project with 100 different queries a while ago, but then my wife got a job and we moved into our own place and we've been busy and I've put off updating this project. I will finish one of these days. In the meantime, I have an official count for my collection now and they are all proudly displayed on the hallway wall. Behold, 971 different keychains.

I also received a response from

Tavern Puzzles:

"Dear Hamilton,

Thanks for your kind words. I'm glad to hear that the puzzles were a hit.

Your keychain collection is remarkable. Unfortunately, we don't have anything to add to it. Not a bad idea, though. We'll keep it mind.

Thanks for the suggestion!

Donna Sucilsky
Tucker-Jones House, Inc
Tavern Puzzle Collection
1-800-992-9883
"

Thursday, January 29, 2009

Flexon...Sort of...

So, I have a pair of wonderful glasses by Flexon, made of that stuff that will bend and twist but not break. So I wanted to send them a query. It would be cool to have a keychain made of that material. Apparently a company called Marchon makes Flexon. They contacted me and said they were sending me a Calvin Klein keychain. Interesting.

Flexon/Marchon/Calvin Klein:

Thanks Flexon/Marchon/Calvin Klein!

Wednesday, January 28, 2009

A Two Fer

I got a couple of nice packages today, each with a couple of items.

DC101:
DC101 sent me a can holder thingy and an appropriate bottle opener keychain. Thanks DC101!

Fandango:

Fandango sent me a pair of keychains which made it convenient to show the front and back of them. Thanks Fandango!

Saturday, January 24, 2009

Pretty Sure I Told Them That Already...

...but oh well,

Flexon:

"Thank you for your inquiry. Please send an email with your full name anddaytime address so that we can send you a Calvin Klein Keychain. We do nothave any Flexon Keychains. Thank you for choosing Marchon."

Not sure why they have Calvin Klein keychains, perhaps they manufacture Calvin Klein glasses.

Friday, January 16, 2009

Wednesday, January 14, 2009

A Discovered Rejection

Yes that was needlessly corny.

The Discovery Channel:

"Dear Viewer:

Thank you for contacting Discovery Communications.
Our family of USnetworks include: Discovery Channel, TLC, Animal Planet, Discovery HealthChannel, Discovery Kids, The Science Channel, Investigation Discovery,Military Channel, Planet Green, HD Theater, FitTV, Discovery en Espanol andDiscovery Familia. We also distribute BBC America and BBC World in theUnited States.

Unfortunately we do not have any Discovery Channel keychains to give out toviewers. We apologize for the inconvenience.

Thank you for expressing your interest in our programming.

Sincerely,Viewer Relations

Discovery Communications"

Tuesday, January 13, 2009

Rock On!

Trans-Siberian Orchestra:

"Hamilton,We are so glad you enjoyed the show. Hopefully we will see you again on the road next year! A keychain is on the way!
All the best,
TSO"

Monday, January 12, 2009

It Must Be Karma

After a terribly long haitus inspired by a new job, I've finally begun the task of giving this experiment a conclusion as my large crowd of readers no doubt has noticed. It must have started up some good karma, though, as I wrote to Snapple in early November and just now got a lovely keychain from them. I guess I can't quite write off all of the no-goes quite yet.

Snapple:

Thanks Snapple!

Sunday, January 11, 2009

A Very Nice Reply

Turf Valley Resort:

"Hi, Hamilton --Thank you for your inquiry. I have searched high and low and cannot find somuch as a promo sample keychain. I will certainly keep you in mind if Ihappen to come across one in the near future.
Take care,
Andrea Bush
Marketing Manager
Turf Valley Resortp: 410.423.0805f: 410.465.7365e: marketing@turfvalley.comhttp://www.turfvalleyresort.com/"

Tuesday, January 6, 2009

Another Reply

Sharpie:

Hello Mr. Whitney,
Thank you for reaching out to us about our Sharpie® Fine Point Marker. It brings us great pleasure knowing that you enjoy using our products. We always appreciate hearing from our satisfied consumers and thank you for taking the time to contact us. Please be assured that your comments have been forwarded to our quality control and marketing departments.We unfortunately do not have any key chains at this time, we apologize, I have forwarded comments on to our promotions department.Thank you for taking the time to contact us. If there is anything else we can assist you with please let us know. We can be reached at (800) 346-3278.
Brad Kelly
Sanford Consumer Affairs

Monday, January 5, 2009

First 2009 Result

Netflix:

"Hello,We appreciate you taking the time to provide us with your feedback and comments. Unfortunately, we do not have a Netflix keychain that we can send you. We are happy to hear that you are enjoying our service and look forward to your continued support.
Best,
Netflix"